There are links below this article to more reports of illnesses and deaths that are suspected due to Nutro Dry Foods. I am continuing to add more links to this post. New reports/links are added at the end of the post.
Pet Owners Blame Nutro Products for their Dogs' Illnesses
A California pet owner is furious that Nutro Products continues to claim its dry dog foods are safe.That company’s senior dry food, she says, nearly killed her two dogs.More comments about Nutro Dry Food can be found at the links below. (Note: Nutro dry CAT food reports have also been received.
...“I cannot even begin to describe the hell our pets have gone through,” Cynthia H. of West Hills, California, says of her six-year-old Pomeranian, Killer, and her nine-year-old American Eskimo-Sheltie mix, Juliet. “This has been weeks of vomiting and diarrhea and illness -- skin infections, bladder infections, not eating, lethargy -- basically, they were poisoned by this bad food.”
Cynthia says she’d just started feeding her dogs Nutro Max’s Senior Dry food around the first of this month, and chose that brand because it wasn’t included in the nationwide recall of more than 60 million containers of pet foods.
“That’s the irony of the whole thing. This food was something new that I started feeding them because of the pet food recall. I was being very careful not to give things on that recall list.”
Since March, 18 companies have recalled more than 5,600 pet food products. That action came after the Food and Drug Administration (FDA) confirmed two ingredients used to make the products -- wheat gluten and rice protein concentrate -- were tainted with melamine and melamine-related compounds....
In Cynthia’s case, her dogs became sick shortly after they started eating Nutro Max’s dry food. And their symptoms mirror those in pets that have eaten the tainted -- and recalled -- foods.
“Juliet got sick first,” Cynthia says, adding she bought the Nutro Max dry food in April, but didn’t start feeding it to her dogs until May. “And she has been very ill for nearly three weeks. She’s had bloody diarrhea, repeated vomiting, and her system also started shutting down, resulting in a bad bladder infection. She has also been on two different types of medications.”
Cynthia’s Pomeranian experienced similar problems.
“He has vomited and had severe diarrhea for more than a week. His system started to shut down, and he ended up with a serious skin infection. He’s still on antibiotics and is not yet well.”
Both dogs, she says, were also extremely lethargic.
“I was down at the vets office with both of them and I didn’t think they’d come back. They’ve been through hell.”
Is it possible that anything besides of the food made the dogs sick?
No way, Cynthia says.
“My dogs have been incredibly healthy dogs. They’re indoors dogs and only go outside with me supervising them. There’s nothing else they could have gotten into; there’s nothing else that could have done this to them.”
She adds: “I just know it happened because of the food.”
Her vet agrees. “She concurred with me that I should stop feeding them Nutro Max.”
To protect other dogs from getting sick, Cynthia contacted the FDA and Nutro Products with her concerns about the dry food.
“I filed a compliant with the FDA, but they’re being very unresponsive. I called the Los Angeles office in Orange County and got a call back from someone in Arizona. Apparently, Los Angeles got a lot of bad pet food and there are a massive amount of people calling the FDA office in Orange County.
“Orange County’s FDA office wanted samples of the food and they were going to send someone over to my house to pick it up,” she adds. “But they haven’t called me in three weeks. I thought there should be some urgency because this stuff is still on the shelves.”
How did Nutro Products respond?
“My concerns fell on deaf ears,” Cynthia says. “I did speak to someone in their corporate office and they kept saying that they feel their dry food is safe. They are also refusing to do anything for anyone. And I’m out $500 in vet bills.”
Cynthia isn’t the only pet owner who has contacted ConsumerAffairs.com with concerns about Nutro’s dry food.
Consider some of the similar complaints we’ve received in the past few months:
• Kevin S. of Roseville, California, wrote: “I have to put down my dog of six years today as she has the same symptoms as the other animals that have eaten contaminated foods. I realize that there has been no official recall of dry dog food, but my dog has only eaten two products in her life, Nutro Max dry dog food and Purina Beggin’ Strips. Please stop this nightmare and help keep other animals safe for this tragic event. I have spent over two thousand dollars attempting to save my dog. Today is her last day as she is being put to sleep this afternoon.”
• Bonita L. Wachs of Germantown, Wisconsin, told us: “My three-year-old Shih Tzu became very ill in the fall of 2006. She was extremely thirsty, drank excessively, lost her appetite, lost weight, had diarrhea and vomiting, was lethargic, and was very ill. She refused to eat her food, but, as many owners did, we forced her to eat the food she didn't want. She developed a high level of glucose in her urine and a urinary tract infection.
"The vet was stumped with her condition. I had asked if it could be her dry dog food -- Nutro Max. The vet said that was a good brand and did not think so. In the spring, when the pet food scare was in full force, I called the service line and reported my dog’s illness to the company. They said they had not had any problems with the dry food or Nutro treats, but would document my complaint. I switched to Purina dog food back in January, and now my dog is clear of glucose in her urine. The vet is still stumped, but happy she is well. Molly had a rough few months, and we have a few hundred dollars in vet bills. We pray there is no physical damage to her kidneys.”
• Angelique of Fort Lauderdale, Florida, told us: “My dog (only four-years-old) died within 4 days of me buying a new bag of Nutro Max dry dog food. This is not on the list of recalled foods, but this was the only major change in his diet and he was never out of my sight. He was fine on Sunday until 2 a.m. when he started having diarrhea,vomiting, lethargy, bloody diarrhea, and by the time I took him to the hospital at 1 p.m. the next day he was in shock. His system shut down and he died at around 4:30 p.m. This needs to be stopped. The company refuses to acknowledge there is a problem, but if you search on the Internet you will find many people saying the exact same thing happened to them. This food needs to be recalled now.”
ConsumerAffairs.com tried to reach Nutro Products, but the company did not return our calls.
A press release on the company’s Web site, however, states: “Nutro wishes to reassure its customers that Nutro's dry dog and cat foods are safe to feed their pets…and none of Nutro's dry pet foods are involved in the latest dry pet food recall announcements involving contaminated rice protein from China.”
The press release also states: “None of Nutro's dry dog or cat foods have been involved in any of the melamine related recalls…and an independent testing laboratory has tested the rice protein used in Nutro's dry pet foods and no melamine was detected.
“In the current environment, we want to communicate frequently with our customers about Nutro's products and reassure you that our dry dog and cat foods are safe.”
Cynthia vehemently disagrees. And she plans to continue warning other pet owners about Nutro’s dry dog food.
“This food was supposed to be safe and it isn’t…it nearly killed our two dogs.”...
Some of the comments on the NutrA Nuggets post at itchmo.com include problems with NutrO - you can find those here. Lots more over at itchmo that I will post direct links to later. http://www.itchmo.com/read/dry-dog-food-nutra-nuggets-not-on-recall-list-test-positive-for-melamine_20070522
Update 6-3: I am continuing to add to this post. I have a lot more to add.
Nutro Dry CAT food
From Helen, posting over at itchmo.com:
Kim: Yes you have permission to cross-post my comments about Nutro. My cat DID know there was something wrong with it. She had eaten it all her life and suddenly didn’t like it anymore. She ate very little of it, but got sick anyway: vomiting, which she had never done much before, lethargy, drinking extra water, extra urination, suddenly looking like “an old lady cat”, difficulty jumping. She continued to have good appetite for the other foods she was eating. I had attributed the above symptoms to her age (until the recalls started), but she is fine now. She is completely herself again. I feel like it is just dumb luck I still have her with me, and if you want to use my comments to help inform other people who are trying to keep their pets safe, please go ahead. As far as I know I am the only “Helen” posting here, and I have made several past comments about this, which you are free to copy.
Nutro Max Dry Dog
From Deb G, posting over at itchmo.com:
Kim you totally have my permission to use my post on this tread with reference to Nutro Max Dry which sickened my Shih Tzu several months ago. Still have those (2) 25lbs bags I will never use. I thank you for gathering this info and doing something about it. Please keep us posted and let us know if we can do anything to help.
Nutro Dry Dog
From Barbara, on Dry Dog (corrected) food, posting over at itchmo.com:
I have posted here about Brewski’s decline in health this past winter. Seemed to age very rapidly and expeienced an acute illness on March 6th after eating from a new bag of Nutro Natural Choice Dry Senior the night before.. He experienced symptoms smiliar to Helen’s cat. If you do not have my post. I can give you more details. Brew has made a remarkable recovery. I am feeding him Canidae and adding chicken and ground beef on occasion.
Our vet couldn’t believe the change in his health status on a recheck visit...
And from comments posted previously on this blog:
Nutro dry cat food http://www.itchmo.com/read/several-unconfirmed-reports-of-iams-dry-food-causing-illness_20070323#comment-659
My healthy, seven-year-old, completely indoor male cat died of acute renal failure March 21. The only change in his diet was dry Nutro food purchased in late January, which I began feeding him in early February when my dry Science Diet (purchased weeks before) ran out. ...
Nutro Max Cat Chicken dry cat food
...PURCHASED LATE DEC. WITHIN DAYS CAT DEVELOPED PROJECTILE VOMITING, STOPPED EATING COMPLETELY AND HAD DIFFICULTY URINATING. AT THE TIME, VET SAID CYSTITIS BUT I QUESTIONED A BAD BATCH OF FOOD AND SURE ENOUGH, WHEN I STOPPED THE FOOD THE PROBLEM STOPPED....
Nutro Max Cat Senior dry
Lost my 10 yr old male cat 4/19/07. He was an indoor cat & was on Nutro max cat senior dry. Very healthy when examined last september & behaving quite normally 4/15 and morning of 4/16. Started showing weakness evening of 4/16, congestion morning of 4/17, vomiting evening of 4/17. Took him to the vet on 4/18 & ... had low temp ...but urinalysis showed some signs of kidney problems...By evening of 4/18...Xrays showed complete organ failure - fluid in lungs, fluid around heart, liver damage, kidney failure, even stomach & colon were enlarged. The vet said she’d never seen anything like it. This came on too hard and fast to be anything but environmental. ...Nutro Max Puppy Dry
I have talked to Nutro at corporate several times, was informed they did not check the dry food – Nutro Max Puppy for contaminants but are checking the new food only being manufactured of dry food. ...had one of our dogs get sick, excessive bloating, vomiting, slightly enlarged heart, slight congestion in the lungs, temp 104, immediately was taken to ... vet.... Looked like blood and crystals in the urine, await the lab results. ... 4 of them had been on NutroMax. Two of the 4, were sick the first part of April, one had a staph infection – ... The other dog had started vomiting and not eating, another trip to the vet with a urine sample showed Mild Struvite crystalluria – Triple 3-A,M,P, treated with meds. ...Called the FDA, if I want the food checked will have to send to a laboratory myself, as they will have to send out also and will cost them money, so will have to do it ourselves. A...
Nutro Ultra Dry Dog
C.... in Massachusetts says:10 weeks agoMy 5 year old doberman is in the hospital with kidney failure... he was admitted on March 10th. We have consistently feed him NUTRO ULTRA DRY DOG FOOD. ...It may be too late for my baby, the doctor thinks his kidney's may be too badly damaged but we are hoping and praying for a miracle. ... We have already spent almost $5,000.00 and he still may not make it.
Also, numerous reports of dogs vomiting bile while on Nutro foods can be found here