Friday, April 20, 2007

Royal Canin Recalls DRY Pet Food in US

http://www.royalcanin.us/

April 19, 2007

Dear Royal Canin USA Customer,

It is with sincere regret that I inform you of a new and unfortunate development with some of our pet food products.

Although we have no confirmed cases of illness in pets, we have decided to voluntarily remove the following dry pet food products that contain rice protein concentrate due to the presence of a melamine derivative.

ROYAL CANIN SENSIBLE CHOICE® (available in pet specialty stores nationwide)

- Chicken Meal & Rice Formula Senior
- Lamb Meal & Rice Formula Puppy
- Lamb Meal & Rice Formula Adult
- Lamb Meal & Rice Formula Senior
- Rice & Catfish Meal Formula Adult

ROYAL CANIN VETERINARY DIET™ (available only in veterinary clinics)

- Canine Early Cardiac EC 22™
- Canine Skin Support SS21™
- Feline Hypoallergenic HP23™

We are taking this proactive stance to voluntarily recall these products to avoid any confusion for our customers about which Royal Canin USA products are safe and which products may be affected.

Pet owners should immediately stop feeding their pets the Royal Canin USA dry pet food products listed above. Pet owners should consult with a veterinarian if they are concerned about the health of their pet. No other Royal Canin diets are affected by this recall and CONTINUE TO BE safe for pets to eat.

In addition, Royal Canin USA will no longer use any Chinese suppliers for any of our vegetable proteins.

This decision to recall some of our dry pet food products is driven by our philosophy that the “Pet Comes First”. The safety and nutritional quality of our pet food is Royal Canin USA’s top priority. Pet owners who have questions about this recall and other Royal Canin USA products should call 1-800-592-6687 or (800) 513-0041.

On behalf of the entire Royal Canin family, our hearts go out to the pet owners and everyone in the pet community who have been affected by all of the recent recalls. We are as passionate about the health and happiness of our customers’ pets as we are of our own, so we are committed to taking the steps necessary to ensure this never happens again.





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Volunteers Needed! Get food off shelves...

howl911.com, itchmo.com, thepetfoodlist.com, petconnection.com, petfoodtracker.com and spockosbrain.com have joined together to ask for your help.
Update 6-10: Recalled food was purchased from a California store on 5-29th – this stuff is still out there!
We need Volunteers to help get recalled food off store shelves. Read this post at Spocko’s Brain for instructions. Print a list (or two) on this site. Visit stores, then report safe stores here at Itchmo.com.

Printing Information:
1. Print the main FDA Pet Food Recall page http://www.fda.gov/oc/opacom/hottopics/petfood.html – this will be handy to show retailers who haven’t heard anything about the recall. (3 pages)

2. Print the list of 14 Major National Brands - it includes flavors and date information where applicable so you can tell if specific products for these brands have been recalled. The brands are: Alpo Prime Cuts, Chicken Soup for the Pet Lover’s Soul, Doctors Foster and Smith, Eukanuba, Gravy Train, Hill’s Science Diet, Iams, Jerky Treats, Lick Your Chops, Mighty Dog Pouches, Natural Balance, Nutro, Pounce, Royal Canin. (It’s 7 pages and includes FDA contact information.)

3. Print the List of All Brands – it will remind you what products have been recalled - but it does not give you date and flavor information, there is just too much to put in one document. (7 pages, but the 7th page is links to more detailed information so you don’t need to print it)

If you want, and are going to a store that you know has store brands that have been recalled (such as Walmart), go to that recall information at the links on the summary or at the FDA site and print it out. Some of the information is formatted in ways that make it difficult to read (one of the main reasons for this site), but it’s better than nothing.

Note: The FDA is the official source for all recall information and recalled products. This is an unofficial volunteer effort to help get the word out and get recalled foods off of shelves. We’re doing the best we can but can’t guarantee these lists are completely accurate. Again, here is the official recall site: http://www.fda.gov/oc/opacom/hottopics/petfood.html