Thursday, April 19, 2007

Rice Protein Recall: Blue Buffalo Recalls Spa Select Kitten DRY Food - One Date ONLY


Voluntary Recall of Spa Select Kitten Dry Food

Dear Pet Parents:

The Blue Buffalo Company has undertaken a voluntary recall of one production run of our Spa Select Kitten dry food. The production code on the recalled product is:

“Best Used By Mar. 07 08 B.”

We have taken this action because the rice protein concentrate used for this run was obtained from Wilbur-Ellis, the same company who supplied this ingredient to Natural Balance. Test results received late last evening (4/18) indicated that this rice protein concentrate tested positive for melamine. This is the first and only time our manufacturing partner sourced an ingredient from Wilbur-Ellis, and we had no knowledge that they had imported the ingredients from China.

We have advised the FDA of this finding and will be working closely with them on this issue.

Of the 4,752 bags produced in this one run, we were able to prevent the majority from ever entering retail distribution. We are working closely with our retail partners to remove this product immediately and will be re-stocking the shelves with Spa Select Kitten dry food that was produced without any rice protein sourced from Wilbur-Ellis as soon as possible.

If you currently have a bag of Spa Select Kitten dry food, please check the code date and if it matches the one shown above discontinue use immediately and return it to the place of purchase for a full refund. If your cat has eaten any of the recalled food, please call your veterinarian immediately to discuss if there are any risks to your pet.

Should you have a specific question call our Customer Service Department at 1-800-919-2833 or email us at info@bluebuff.com. We understand your desire for immediate answers and we will be working to get back to you as quickly as we can.

No other Spa Select cat food or dog food, canned or dry, is included in this recall.

As a family owned company whose reason for being is to provide cats and dogs with the highest quality natural foods, we are extremely upset by this recall and can’t begin to apologize enough to our customers. From our perspective, it is unacceptable to produce even one bag of food with the potential to cause a pet to become ill, and we will further tighten our ingredient sourcing and quality assurance procedures as a result of this incident.

Sincerely,

Bill Bishop
President
The Blue Buffalo Company




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3 comments:

Anonymous said...

Does anyone know in which state is this made?

April 19, 2007 at 2:42 PM
Kim said...

According to www.thepetfoodlist.com they have been unwilling to tell anyone who makes their food, or where it is made.

April 19, 2007 at 2:48 PM
Anonymous said...

My dogs were getting maybe two to three treats of Alpo Variety Snaps a week & were all vomitting. I've stopped feeding them the treats & they are better. I tried to contact Purina today thru their website & I get an error.

Tried to call them & was on hold way too long, so hung up.
I'm afraid there are more things involved than what they are recalling. Check the ingredients of anything you buy, the Alpo treats contain wheat gluten!!!

April 19, 2007 at 9:20 PM

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Volunteers Needed! Get food off shelves...

howl911.com, itchmo.com, thepetfoodlist.com, petconnection.com, petfoodtracker.com and spockosbrain.com have joined together to ask for your help.
Update 6-10: Recalled food was purchased from a California store on 5-29th – this stuff is still out there!
We need Volunteers to help get recalled food off store shelves. Read this post at Spocko’s Brain for instructions. Print a list (or two) on this site. Visit stores, then report safe stores here at Itchmo.com.

Printing Information:
1. Print the main FDA Pet Food Recall page http://www.fda.gov/oc/opacom/hottopics/petfood.html – this will be handy to show retailers who haven’t heard anything about the recall. (3 pages)

2. Print the list of 14 Major National Brands - it includes flavors and date information where applicable so you can tell if specific products for these brands have been recalled. The brands are: Alpo Prime Cuts, Chicken Soup for the Pet Lover’s Soul, Doctors Foster and Smith, Eukanuba, Gravy Train, Hill’s Science Diet, Iams, Jerky Treats, Lick Your Chops, Mighty Dog Pouches, Natural Balance, Nutro, Pounce, Royal Canin. (It’s 7 pages and includes FDA contact information.)

3. Print the List of All Brands – it will remind you what products have been recalled - but it does not give you date and flavor information, there is just too much to put in one document. (7 pages, but the 7th page is links to more detailed information so you don’t need to print it)

If you want, and are going to a store that you know has store brands that have been recalled (such as Walmart), go to that recall information at the links on the summary or at the FDA site and print it out. Some of the information is formatted in ways that make it difficult to read (one of the main reasons for this site), but it’s better than nothing.

Note: The FDA is the official source for all recall information and recalled products. This is an unofficial volunteer effort to help get the word out and get recalled foods off of shelves. We’re doing the best we can but can’t guarantee these lists are completely accurate. Again, here is the official recall site: http://www.fda.gov/oc/opacom/hottopics/petfood.html